Privacy Policy

Last updated: 7 January 2026

Introduction

Holiday Hub ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website holidayhub.co.za.

Information We Collect

Information You Provide

When you use our contact form, you may provide your name, email address, and message content. This information is used solely to respond to your inquiry.

Automatically Collected Information

We use privacy-focused analytics (Umami) to understand how visitors use our site. This includes:

  • Pages visited
  • Time spent on pages
  • Referral sources
  • Device type and browser
  • Country/region (not precise location)

Importantly, we do not collect IP addresses, use cookies for tracking, or create user profiles. Our analytics are fully GDPR and POPIA compliant.

How We Use Your Information

  • To respond to your inquiries via the contact form
  • To improve our website and user experience
  • To understand aggregate usage patterns
  • To maintain and improve site security

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share anonymized, aggregate statistics about site usage, but this data cannot be used to identify individual users.

Cookies

Holiday Hub uses minimal cookies for essential functionality only:

  • Color mode preference: Remembers your light/dark mode choice

We do not use advertising cookies, tracking cookies, or third-party analytics cookies.

Your Rights Under POPIA

Under the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to any personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Lodge a complaint with the Information Regulator

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our website is designed to be used by people of all ages to find school term and public holiday information. We do not knowingly collect personal information from children under 18 without parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email Us